I need help and I need it now! Wherever you are, whatever the time of day, and however bad it is, there is someone to call.Talk about it… you’re not alone (Image: Brand South Africa)Brand South Africa reporterIn this article:Emotional well beingChildren in crisisWomen in crisisAlcohol and drug addictionMental health, depression and anxietyFamily and marriagePregnancy, contraception, abortion Emotional well beingLifeLine Southern Africa24-hour crisis intervention service. “Emotional First Aid station”. Free, confidential telephone counselling, rape counselling, trauma counselling, Aids counselling, and a range of other services. Not-for-profit organisation.National counselling line: 0861-322-322Counsellors help callers with challenges such as trauma, suicide, and relationship issues.Website: www.lifeline.co.zaNational Aids helpline: 0800-012-322Run in conjunction with the Department of Health, this national toll-free helpline receives around 3 000 calls a day.Stop Gender Violence helpline: 0800-150-150National toll-free helpline for survivors, witnesses and perpetrators of gender-based violence.Directory of Life Line centres and programmesChildren in crisisChildline South AfricaAssistance from trained counsellors for abused children, young people, and their families. Not-for-profit organisation.24-hour toll-free helpline: 08000 55 555Information, support and assistance to children and their families. Issues dealt with include physical and sexual abuse, substance abuse, behavioural problems, legal advice and trafficking.Website: www.childline.org.zaChild Welfare South AfricaThe co-ordinating body for more than 260 affiliated child welfare societies, organisations and community outreach projects. It is the largest non-profit, non-governmental organisation in South Africa in the fields of child protection and child care and family development.Report neglect or abuse of a child: 0861 4 CHILD (24453)National: (011) 452-4110E-mail: email@example.comWebsite: www.childwelfaresa.org.zaJo’burg Child Welfare SocietyServices Johannesburg and the broader community. Offers services to abandoned, abused and neglected children. Also facilitates adoption and foster care, as well as parenting workshops and training services.Head office: (011) 298-8500Website: www.jhbchildwelfare.org.zaPolice Child Protection UnitsThe South African Police Service’s Family Violence, Child Protection and Sexual Offences Unit Special police units investigate violent crimes against children and offer specialised services to child victims of crime. There are units around the country.Emergency number: 10111Crime Stop: 08600 10111Report cases of child abuse for police investigation: firstname.lastname@example.orgWebsite: FCS UnitWomen in crisisPeople Opposed to Woman Abuse (Powa)Gauteng-based organisation offering shelter, counselling and legal support to women in abusive relationships, rape survivors, survivors of incest.Helpline: 083 765 1235www.powa.co.zaStop Gender AbuseCrisis counselling for women who have been raped or abused, advice and support for people wanting to support women in need of help, legal and other options available for abused women and rape survivors. Run by LifeLine Southern Africa.Toll-free helpline: 0800 150 150Rape CrisisRape Crisis Cape Town Trust works to prevent rape, offers healing to survivors, and works towards legal reforms that will ensure perpetrators are brought to justice. Services include counselling, court preparation, support groups, important contact numbers. Non-governmental organisation.Counselling lines:021 447-9762 (Observatory)021 633 9229 (Athlone)021 361 9085 (Khayalitsha)Website: www.rapecrisis.org.zaAlcohol and drug addictionAlcoholics Anonymous South Africa Worldwide fellowship for alcoholics supporting those choosing to be sober. Only requirement for membership is a desire to stop drinking.National helpline: 0861 HELPAA (435 722)See the AA website for a directory of provincial contact numbers and local “meeting rooms”.Al-AnonAl-Anon Family Groups is for the families and friends of problem drinkers, with a special section – Alateen – for children of alchoholics, and a group for adult children of alcoholics.Helpline: 0861 ALANON (25 26 66)Main office: (021) 595-4508E-mail: email@example.comWebsite: www.alanon.org.zaNarcotics Anonymous SANA is a non-profit organisation for recovering drug addicts who meet regularly to help each other stay clean.National 24-hour helpline: 083 900 MY NA (083 900 69 62)Website: www.na.org.zaSA National Council on Alcoholism and Drug DependenceSanca provides specialised and affordable prevention and treatment services for alcohol and other drug dependence. A national body established in 1956, it has independently operated societies and counselling centres in all nine provinces.Sanca – Johannesburg: 08611 REHAB (73422) or (011) 673-0400 or sanca-jhb.org.zaSanca – Western Cape: (021) 945 4080/1 or www.sancawc.co.zaDepartment of Social Development’s Substance Abuse Line Offers support, guidance and help for people addicted to drugs and alcohol as well as their families. Run in partnership with the SA Depression and Anxiety Group.National toll-free helpline: 0800 12 13 14 or SMS 32312Mental health, depression and anxietySA Depression and Anxiety GroupSadag campaigns to eliminate discrimination and stigma in the field of mental health and to support, educate and assist the public, patients and their families with mental health problems and issues. Provides information on depression, panic disorder, social phobia, generalised anxiety disorder, post-traumatic stress disorder, bi-polar mood disorder, obsessive compulsive disorder, schizophrenia and an array of other psychiatric conditions – including those affecting children and the elderly, and suicidal behaviour. Can help you find a psychiatrist, psychologist, or GP with special interest in mental health in your area. Helpline staffed by trained and counsellors.Suicide crisis line: 0800 567 567 or SMS 31393 (8am – 8pm, seven days a week)Help line: (011) 262-6396 (8am – 8pm, seven days a week)Website: www.sadac.orgFamily and marriageFamily and Marriage Association of SAFamsa supports families through stressful situations: offers counselling and education to strengthen marriage and other relationships in the family. Assists with divorce, mediation, domestic violence, trauma, grief counselling etc. Famsa has 27 offices around the country.National office: (011) 975-7106/7E-mail: firstname.lastname@example.orgWebsite: www.famsa.org.zaPregnancy, contraception and abortionMarie Stopes ClinicsA government-approved health facility with clinics throughout South Africa. Offers safe abortions, family planning services including birth control, pregnancy tests, male and female sterilisation, HIV testing and ante-natal services. Fees charged according to client’s income bracket.Toll free call centre: 0800 11 77 85E-mail: email@example.comWebsite: www.mariestopes.org.zaEmergency Contraception Hotline 24-hour toll-free hotline for information and referrals on emergency contraception. Emergency contraception can help prevent an unplanned pregnancy. Although emergency contraception may be used up to 120 hours (five days) after unprotected sex, it should preferrably be started within 72 hours (three days) and is most effective if taken within the first 24 hours after sex. A public-private partnership between the provincial health department, the University of Stellenbosch, the World Population Foundation, and private clinic Medi-Challenge.Toll-free Helpline: 0800 246 432More on the hotlineReviewed: 29 June 2012Would you like to use this article in your publication or on your website? See Using Brand South Africa material.